Privacy policy
Last Updated: [09/04/2025]
About This Privacy Policy
1.1 Scope and Application
This Privacy Policy ("Policy") explains how Immobuyer ("we," "us," or "our") collects, uses, retains, and discloses any information that, alone or in combination with other information, identifies you ("Personal Information") when you use our website, www.immobuyer.com (the "Website"), make a purchase, contact us, or otherwise interact with us.
1.2 Your Rights
This Policy also outlines the rights you have concerning the Personal Information we hold about you and how you can exercise these rights.
1.3 Our Commitment
Immobuyer takes the protection of your privacy seriously. We have developed this Policy to describe the standards we apply to protect Personal Information.
1.4 Data Controller
For the purposes of this Policy, Immobuyer, located at 3382 Baker Avenue, Fort Worth, Texas, United States, acts as the data controller for the Personal Information collected from you. As a data controller, Immobuyer is responsible for ensuring that the collection, use, retention, and disclosure of Personal Information comply with applicable privacy laws.
1.5 Contact Us
Please take the time to read this Policy carefully. If you have any questions or comments, please contact our Data Protection Officer by phone at 817-875-2800 or via email at immobuyer@outlook.com.
What Personal Information Does Immobuyer Collect and Why?
2.1 Types of Personal Information Collected
The following table outlines the types of Personal Information we collect, the purposes for which we process the Personal Information, and the legal basis on which we rely to process the Personal Information:
| Types of Personal Information Collected | Purposes for Processing | Legal Basis for Processing |
|---|---|---|
| Contact details (Name, Phone Number, Email Address) | - Creating and managing user accounts - Processing and shipping orders - Providing customer service |
Contractual necessity Legal obligation Legitimate interest |
| Email preferences (Language Preferences, Region/Country) | - Sending personalized updates and promotions - Managing loyalty programs |
Your opt-in consent Legitimate interest |
| Customer ID, Order History, Order Number | - Accessing order history - Managing returns and exchanges - Improving customer experience |
Contractual necessity Legal obligation |
| Shipping Address, Billing Address | - Processing and shipping orders - Verifying payment methods |
Contractual necessity Legal obligation |
| User Account Details (Login, Password) | - Creating and managing user accounts - Securing account access |
Contractual necessity Legal obligation |
| Payment Information (Cardholder Name, Last 4 digits of Card Number) | - Processing payments - Preventing fraud |
Contractual necessity Legal obligation |
| Browsing History, Shopping Preferences, Wishlist | - Providing personalized recommendations - Improving website functionality |
Your opt-in consent Legitimate interest |
| IP Address, Device ID, Session Browsing Data | - Enhancing website security - Analyzing website usage - Conducting data analytics |
Legitimate interest |
| Feedback and Survey Responses | - Maintaining quality standards - Ensuring customer satisfaction - Projecting future trends |
Your implied consent |
Who Does Immobuyer Share Your Personal Information With?
3.1 Recipients of Personal Information
We may disclose your Personal Information to the following categories of recipients:
(a) Group Companies: To our group companies for purposes consistent with this Policy, and in particular, to contact you regarding products and services that may be of interest to you where you have given your consent.
(b) Third-Party Vendors and Service Providers: To third-party vendors, service providers, and partners who provide data processing services to us or process Personal Information for purposes described in this Policy. This may include IT platform management, infrastructure and application services, marketing, and data analytics.
(c) Competent Authorities: To any competent law enforcement body, regulatory, government agency, court, or other third party where we believe disclosure is necessary to comply with applicable law, exercise our legal rights, or protect your vital interests or those of any other person.
(d) Auditors and Advisors: To our auditors, advisors, legal representatives, and similar agents in connection with advisory services they provide to us for legitimate business purposes.
(e) Potential Buyers: To a potential buyer (and its agents and advisors) in connection with any proposed purchase, merger, or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Information only for the purposes disclosed in this Policy.
How We Protect Your Privacy
4.1 Privacy Principles
We handle Personal Information in accordance with the following principles:
(a) Accountability: We are responsible for personal information under our control and have designated individuals accountable for compliance with these principles.
(b) Identifying Purposes: We identify the purposes for which personal information is collected at or before the time the information is collected.
(c) Consent: We rely on the knowledge and consent of individuals for the collection, use, or disclosure of personal information, except where inappropriate.
(d) Limiting Collection: We limit the collection of personal information to what is necessary for the identified purposes and collect it by fair and lawful means.
(e) Limiting Use, Disclosure, and Retention: We do not use or disclose personal information for purposes other than those for which it was collected, except with consent or as required by law, and retain it only as long as necessary.
(f) Accuracy: We keep personal information as accurate, complete, and up-to-date as necessary for the purposes for which it is used.
(g) Safeguards: We protect personal information with security safeguards appropriate to the sensitivity of the information.
(h) Openness: We make specific information about our policies and practices relating to personal information management readily available.
(i) Individual Access: Upon request, we inform individuals of the existence, use, and disclosure of their personal information and provide access to it, allowing them to challenge its accuracy and completeness.
(j) Challenging Compliance: Individuals can address challenges concerning compliance with these principles to the designated individuals accountable for our compliance.
Data Storage, Retention, and Deletion
5.1 Storage Location
The Personal Information we collect from you is stored on secure servers located in the United States.
5.2 Retention Period
We retain Personal Information for as long as necessary to fulfill our contractual and legal obligations, such as providing requested services or complying with legal, tax, or accounting requirements.
5.3 Deletion
When Personal Information is no longer necessary, we delete or anonymize it. If deletion is not possible (e.g., because it has been stored in backup archives), we securely store it and isolate it from further processing until deletion is possible.
Transfers of Personal Information
6.1 International Transfers
Your Personal Information may be transferred to and processed in countries other than your country of residence, which may have different privacy laws. Our Website servers are located in the United States, and our group companies and third-party service providers operate globally.
6.2 Safeguards
We have implemented appropriate safeguards to ensure that your Personal Information remains protected in accordance with this Policy during international transfers. We only transfer Personal Information to entities within the Immobuyer group or third-party service providers in third countries where necessary for contract performance or pre-contractual measures.
Your Privacy Rights
7.1 Access, Correction, Update, or Deletion
You can request access, correction, update, or deletion of your Personal Information at any time by contacting us using the details provided below. Note that requests are subject to limitations, such as retaining information for legal or record-keeping purposes.
7.2 Withdrawal of Consent
If we have collected and processed your Personal Information with your consent, you can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal or processing based on other lawful grounds.
7.3 Opt-Out of Marketing
You can opt-out of marketing communications by selecting the unsubscribe option in your account's "Email Preferences" section or clicking the unsubscribe link in marketing emails. For other marketing forms, contact us using the details below.
7.4 Complaints
If you have concerns about our processing of your Personal Information, we will address them. If unsatisfied, you have the right to complain to a privacy authority about our collection and use of your information.
7.5 Response to Requests
We respond to all requests from individuals wishing to exercise their privacy rights in accordance with applicable privacy laws.
Linking to Other Websites
10.1 Third-Party Links
Our Website may contain hyperlinks to third-party websites for your convenience. These websites have their privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites, and your use of such websites is at your own risk.
Updates to This Policy
11.1 Policy Amendments
We may update this Policy in response to legal, technical, or business developments. We will inform you of significant changes and obtain consent if required by law.
11.2 Last Updated
The "last updated" date at the top of this Policy indicates when it was last revised.
How to Contact Us
12.1 Data Protection Inquiries
If you wish to exercise your data protection rights or have questions about this Policy, contact us using the Immobuyer Data Request Form or by:
- Email: immobuyer@outlook.com
- Phone: 817-875-2800
- Mail: 3382 Baker Avenue, Fort Worth, Texas, United States
We are committed to addressing your concerns and ensuring your privacy rights are respected.